Cascade Consulting Services
Organization Development
Utilizing the process of self-discovery, in a confidential 1:1 setting, to enhance skills, confidence and competence. Can assist participant in development plan creation and goal setting. This service can be paired with a customized 360.
Fully customizable core competency-based 360 degree feedback process, which specifically targets unique strengths & challenges of the manager/executive. 1:1 report review and a professional development plan included.
Services ranging from presenting a single live or virtual training topic to implementing a company-wide L&D program.
Comprehensive training and development program for newly promoted managers and leaders needing to revisit basic management training concepts.
Conduct surveying to determine level of employee engagement. Facilitate change management initiatives based on organizational need.
Facilitation provided for team development gatherings, strategic planning sessions and other organizational initiatives. Experience working at employee, management and board levels.
People Services
Strategic and tactical People Services for businesses who are under-resourced or are lacking HR support at all.
Design impactful people analytics and assist with HCM and/or business intelligence software implementation.
Third party discrimination and harassment investigations. Biennial harassment prevention training programs for supervisors and employees.
Other more customized HR and OD services are available. Please contact me with your specific business needs.
Transformational Coaching
Service Description
Whether an emerging star, seasoned professional or high potential with some difficulties, comprehensive self-discovery and professional development in a confidential 1:1 setting can make a tremendous impact on performance, work quality and overall engagement. With an agreed upon leadership development plan or goals, transformational coaching encompasses a humanistic approach to growth and insight. The coach serves as a thinking partner to assist the participant in unlocking potential through increased self awareness, self perception and clarity.
To maximize effectiveness, executive coaching is usually paired with a fully customized 360 degree feedback process.
360 Degree Feedback
Service Description
One of the most powerful ways to help someone unlock their potential is to give them honest, constructive feedback.
Cascade Consulting offers a fully customizable core competency-based 360 degree feedback process, which specifically targets unique strengths & challenges of the manager/executive being reviewed. This process is anonymous for participating feedback respondents, which encourages increased detail.
The level of customization is unlimited. There is an initial core competency sort based on job level in the organization. Following the sort, the selected core competency definitions can then be further customized to dial in specificity and effectiveness. These competencies are then incorporated into a confidential survey. Concurrently, respondents with knowledge of the 360 participant are identified.
Following a survey process to obtain confidential feedback from respondents, the resulting data set is then consolidated into a Leadership Development Assessment (LDA). Cascade Consulting will then sit down with the participating manager/executive and assist them in interpreting the feedback, as the amount of data received can be quite overwhelming.
This 1:1 LDA review includes the creation of a professional development plan so that the data can be quickly operationalized into action steps and professional gains.
Virtual/Onsite People Services
Service Description
If your business is under-resourced or lacking People Services representation and support, this service could be very beneficial in “righting the ship” with regards to human resources and general employee issues. We have the experience to pivot between strategic and tactical tasks, to ensure your business receives the employee support it needs.
Cascade Consulting can operate as a virtual HR support service, maintaining specified hours of availability for your employees to respond to employee issues as they arise, or can be onsite at specific times to be the “face of HR” and provide 1:1 in-person support. Generally, we can be available remotely by phone or zoom, or be onsite once/several times per week as needed. This service is also effective as a temporary replacement for in-house HR leaves of absences or maternity/paternity leaves.
This service can be combined with many of the other services we offer, depending on business needs.
Employee Analytics & Digital Platforms
Service Description
Designing impactful people analytics has become essential in the effective management of any company’s employee base. Similar to other business metrics, people analytics can greatly improve costs, forecasting and increase employee loyalty and engagement.
Whether it’s Time to Hire, Employee Experience of Work or Termination Trends, Cascade Consulting can assist you in customizing the workforce analytics best suited to help your business.
Further, we can project manage the selection and implementation of human capital management (HCM) systems or business intelligence/analytics software applications, should your company make that strategic decision.
Discrimination and Harassment Prevention
Service Description
When your business encounters a harassment or discrimination claim, a prompt, thorough and comprehensive response is required. Cascade Consulting has deep knowledge in the proper response to a harassment or discrimination allegation, whether from an internal or external source.
We can conduct a confidential and professional third-party discrimination/harassment investigation, which includes as a deliverable a summary report, as well as partner with your general counsel or contracted legal team should the need arise to defend a claim.
Further, we strengthen your company’s anti-harassment policy and practice by both creating/revising all associated policies and facilitating virtual or in-person biennial harassment prevention training programs for supervisors and employees, which meet current legal requirements.
Learning & Development
Service Description
Small and medium sized companies often lack a learning and development resource, creating a gap in necessary and/or legally required training content.
Cascade Consulting can provide a systematic process to create and maintain an L&D program for your company. This service can include the selection and implementation of a learning management system (LMS), development of targeted customized learning content and instructor-led training.
Following a review of overall training needs for your company, we will make recommendations as to direction and strategy of an L&D program and associated LMS. Content can be purchased from various vendors or custom created as needed.
Leadership and Management Development Programs
Service Description
An often overlooked but at times essential service is to train and develop emerging managers. As the old saying goes, “an excellent widget maker does not necessarily make an excellent leader of widget makers.” One of the biggest mistakes a company can make is to rely on a newly promoted manager to “find their way” and learn only by the mistakes they make. Leaders need to be intentionally and purposefully trained and developed so that they can utilize their best traits in managing their areas. The long term gain from basic management training impacts many areas, including general productivity, employee retention & engagement, and company culture development.
A leadership and management development program can be a recurring short term program which is cohort or individually based and customized around on the strengths and challenges presented in the training group. Possible basic training content could include topics such as “leader/manager, what is the difference” and “how does a manager contribute or detract from organizational culture”. There are a range of possibilities around a customized training program, which can be instructor led or third party virtual presentations.
Training participants will create their own training plans and report progress. Training programs will remain relatively short to prevent “training fatigue.”
Culture/Change Management
Service Description
At times it can be difficult for business leaders to keep their finger on the pulse of the company culture, especially in these radically changing times.
An assessment of employee engagement should be ascertained on a semi-regular basis so that feedback can flow to/from employees to management, with the resulting communication informing any changes that may need to occur.
Cascade Consulting can provide a regular surveying and summary results to determine the status of company level issues such as employee engagement and loyalty. Generally, our clients survey 1 – 4 times per year. The survey results are aggregated and presented to management.
When a change management initiative is needed, we can provide project management and/or offsite facilitation to help guide you through this process.
Team Facilitation
Service Description
Cascade Consulting is available to provide group facilitation services, virtually or in person, for your team building offsite, management or board retreat or strategic planning sessions.
We offer an engaging and relaxed facilitative approach, and will customize team building exercises, group discussions, training content or strategic planning initiatives as required by you. We have experience facilitating at employee, management and board levels.
